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I can not install Acorns Trueimagve 2016 :invalid argument

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I can not install Acorns Trueimage 2016  :invalid argument.. The problem is in on my Mac El Capitan 10.11.5 or is it in the file? Support doesn't answer at all about it.

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clodoveo, please post your issue in the Acronis True Image for MAC forum where you should find people able to better advise you rather in this Windows forum.

If this is an initial installation of a new Acronis product, then you can contact Acronis Support directly as per article: 18623: How to get Technical Support: Tips, Tricks and Useful Information 

3.    Standard support
- Related to the issues with the full product version
- Free of charge
- Valid for 30 days after purchase
- 24x7
- provided via e-mail and chat
Response time: 
-  3 business days via e-mail
 - immediate via chat