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I can't get on the page for back up

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I log into my account and it goes to the products page... there are only 3 icons on the left side, none for backup!

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Screenshots please.  Are you talking about logging in online?  Backups are always created from the pc application you download and install, not the cloud.  The cloud the allows you to restore files from any machine you log into the browser with (if you want/need), once backups have been pushed there.  Additionally, ou will not see any backups in the cloud unless you have logged into your account through the PC application.