Intel 240 SSD RAID0? configuration cannot clone or restore backup to 750GB HDD
Hi,
Have been using product without difficult but wanted to clonse my W7 SSD to a HDD to install Windows 10 before oportunity runs out (so I can have right to upgrade later). I do not want to install Windows 10 on this production machine due to many driver issues I have seen.
But I get errors when I try to either clone or restore backup. Is there some issue with this SSD or its configuration?
I do not believe clone is supported in a RAID 0 envorinment to a single disk. Primarily because you would be attempting to clone from a 2 disk RAID 0 (spanned / dynamic) hardware configuration to a non-raid single drive and cloning does not support dynanic disks. You should try a full disk backup instead and then restore that backup to another disk which should be successful.
Thanks for both stes of comments.
I suspected these issues. The SSD shows up as RAID in the disk management. So it is not clonable. I have a backup. I tried to restore to the HDD from the backup both over my network and using a USB drive. It gave some cryptic message but no number etc... Is there supposed to be a log somewhere? Seems like it should work.
BTW, they are both 512.
PS The target HDD is a new WD 750GB. I also tried it formatted.
Hi Jerry, grab FRTPilot's logviewer app - makes reading the logs much easier and it's a very nice tool. It will read the service logs located at C:\ProgramData\Acronis\TrueImageHome\Logs
As for the restore not working, are you starting the process with your offline acronis bootable media (if not, please do). However, please keep in mind that how you boot your bootable media, will determine the outcome of your restore:
If you you have MBR formatted disks and boot your recovery media in UEFI mode (black screen with old DOS menu items), the result of the restore will be a GPT formatted disk in UEFI mode. Sometimes this works, but not always. So, if you have MBR formatted disks, boot the media in legacy mode (blue screen swith graphical GUI icons) and it will preserve the MBR format of the disk during restore.
If you have GPT formatted disks, then the OS is installed in UEFI mode so you must always boot the recovery media in UEFI mode when you do a restore.
It doesn't matter which mode you boot in to take an image - only the restore really.
When you say the backup is not successful, do you mean the restore is not successful at all, or that the resulting disk is not bootable? Nonbootability could be because of how you booted the recovery media. Or, it may just be because you need to remove both of the original disks (make note of which one was on which SATA connection), then put the newly restored disk on SATA connector 0 (or whatever # is your motherboards primary slot). If this as RAID 1, I know it would boot, but would show up as a degraded RAID. I'm not sure about RAID 0 though, but would think it would be bootable, but am not sure as I have not tried this scenario.
Thanks everyone for the comments. I have gotten back to trying this but still having trouble.
The original disk is a MBR. I did a fresh Acronis backup this AM and tried to use the restore ket to put it on the WD 1TB HDD and I get a simple "Recover Operation Failed" message after the files come down from the backup to the disk. I tried to repair the disk by the W7 repair disk did not see an OS.
I am using the recover key that boots into Acronis True Image 2016 in a GUI... I assume this is the MBR version I do not get any other options. Am I possibly using the wrong recovery key? It is not obvious where any log would be since I boot into the USB OS. I also have the other recovery key that boots into a black screen, but this does not boot on the MBR target machine.
I see I can also buid a recover key with Win-PE based media? Another rabbit hole.
Thanks for your assistance, but looks like this may be hopeless. A pain.
JY
Jerry, when you boot your recovery media (not key - I'm assuming you mean a USB flash drive or disc here?). Do you get a black window with white letters for a menu, or a blue background with white gui icons for your initial menu? You need to be using the MBR/Legacy boot of your USB recovery media which should be the blue background with white GUI icons.
When boot into the recovery media, what version does it show too - there is a help tab with the version #.
When you restore, navigate to the backup file, pick it and select the entire disk - correct? Then the restore completes or shows a failure when it's done already?
After that backup, you can review the log in the bootable media and even save it to a local disk if you desired. The log in the reocvery media is pretty vague though.
Do you have 2 disks installed after the recovery - original and a new disk with the restored image, or is this all happening to one disk? You don't want both disks installed at the same time after recovery when you first boot. You want to move the restored disk to the SATA connector where the original used to be and unplug the original and then attempt to boot. Booting with both disks will most likely cause problems since the bios sees them as the same one and will get confused.
Thanks very much for the interest.
Well this is now an academic exercise as I created a new W10 system on the HDD and installed and activated W10 before the 7/29 deadline on the machine in question. I, however, would like to figure out what the heck I am doing wrong.
Reading the above it may be recovery USB I have created. I actually have two. One boots to a GUI interface in blue and the other boots to a black interface. I assume these are the two types (Legacy MBR and UEFI). I also assume they were made on a MBR and UEFI machines respectively and that Acromis makes recovery media for the type of machine upon which it is installed.
So I booted the one with the blue interface on another 32-bit machine (another old Dell) and it is build 5634 and there is nothing in the event log.
I am stumped, the SSD machine in question is still happily running W7 pro and the HDD with W10 is activated and in reserve with an installation DVD, so i am OK on that machine. But i have another HDD that I could test to try to see if we can get this to work, but I am not optimistic. I do not have another SSD to test if the actual backup works to another SSD.
Anyway, thanks again for the interest.
Jerryyyyy,
This may not help however I will post anyway.
You mention you have 2 USB Recovery Media devices. One boots to a black screen with white lettering, the other boots to a blue screen with GUI interface. The blue screen version you say is 5634 which is fine. 5634 is not the current version but should not be at issue here. This blue screen version is what you would expect to see and would use on an MBR/bios based machine. Using this blue screen media is what produced the error "Recovery Operation Failed" when attempting to recover a backup of the SSD to the 750GB HDD, correct?
Your media which boots to a black screen interface is what you would expext to see and would use on an UEFI/GPT bios based machine. I believe you are correct in that this media was created on a UEFI/GPT bios based machine.
You make two statements that I am curious about, one is that the SSD in question here is 240GB in capacity. The other is that this drive is marked as RAID in Windows Disk Management. My question to you is this, this SSD drive, is it a single 240GB drive or is it two 120GB SSD drives that Windows Disk Management shows as a single RAID drive?
We have found that the newer Dell laptops have RAID enabled as the boot mode in the machines bios setup even on machines that only have a single drive and thus do not require RAID enabled boot mode. Changing this boot mode to AHCI has solved some other issues with these machines however having said that, I am not instructing you to do so at this time. We frist must determine if in fact your machine has a single 240GB drive or two 120GB drives which are actually setup as a RAID array.
Hey thanks for the comments. We seem to be on the same page on the USB keys.
This is a single Intel SSD labeled 240GB not two 120s. It is the size of a normal 2.5" HDD.
That is a very good point about the BIOS, but this is a rather old machine (Dell M2400 Precision Laptop). I can check that nonetheless. I am rather curious about what is going on here.
I'm not in a position to investigate your machine at the present time as I'm on the road today.
You can check your machine bios SATA Mode settings to find if the machine is set to RAID Mode. If you find that it is I still would not change it just yet.
Can you post a screenshot of Windows Disk Management for us to have a look at?
Regarding the USB recovery media flash drives... if both are current, they should support both MBR/Legacy Boot and UEFI/GPT boot. The system they were created on has no bearing here as the media creation in Acronis creates the media with both options. If one is booting straight to Legacy mode and the other is booting straight to UEFI mode, I would say that they were created with different versions of Acronis, or with a third party tool that may have changed the boot behavior. Since Acronis can build a USB Flash drive directly, I would format both flash drives to Fat32 (just in case) and then let the Acronis media builder rebuild both - they should have the same defautl boot behavior after that - regardless of which one is used.
Once we have a screenshot of your Windows Disk Management, it will help determine which method of the media you should be booting into (legacy or UEFI)
Please take a look at this post which shows both versions and how you can try to use your boot override menu in the bios to specifically pick one or the other. Unfortunately bios firmware will vary from system to system, so how you get to the boot override menu and/or whether or not Legacy mode or UEFI is turned on, will vary, but the screenshots in this thread should help pave the way.