Invalid signature 2016 download
Within my account I choose for download Home 2016. While finishing the download (under Windows 10) Windows pops up with the message:
"The signature of Acronis True Image2016_5518.exe is damaged or invalid.
When I richt click on the properties and details of "Signature" it says:
"This signature is not valid"
Timestamp signature: Monday 17 August 01:24:18
It does not matter how many times I repeat the download nor if I do this on my PC or Surface 3.
If I execute the file to install Home 2016 a popup in Windows 10 comes up with the message that Smartscreen avoided that this program could be executed. OK, I can disable Smartcreen but I think that it should be better that Acronis provides the download with a valid signature because not everybody will be able to solve this.

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Hi Anna,
I did not but I tried now with 3 different downloads and the checksum calculator yields 3 different checksums.
I can hardly believe that it is a bug in my ethernet cable connection because I frequently download data and programs for many years and never met any problem. I just recently downloaded and installed Windows 10 on two different devices and the updates download every day without problems.
For the checksum results please see attachment.
Attachment | Size |
---|---|
291192-121696.jpg | 150.38 KB |
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Jan, I'm afraid that the problem is not related to our website. I've checked on my system and it downloads correctly. Besides, we didn't receive any other similar complaints.
Anyway, we'll monitor feedback further and in case any similar problems are reported we'll escalate the case to web development.
And for you I've uploaded the file to FTP. Please find the link in a private message.
Thank you,
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Anna, Thank you very much for this FTP solution! This file installed flawless! I will use it for my other devices as well. Problem solved!
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Hi
I have the exact same problem!
Win7 Pro
Kaspersky Internet Security 2016
Can you provide FTP solution and instructions please?
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Hi sk8hockey,
sent you a private message with the requested link.
Thank you,
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Hi,
I have just purchased Acronis True Image 2016 but when I download both True Image and Universal Restore they both result with the invalid or corrupt signature message. I am using Windows 10 wih the WIndoows defender, the Windows firewall and Malwarebytes anti-malware. I have tried dowloading both files several times but get the same result each time. I have also tried to login to my account and download from there but get the same result.
Help please.
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Just for the fun of it, I re-downloaded my copy of ATI 2016 using Chrome from my Acrosnis account. Got an exact match:
399c5202d08138e078e4c058343bcf5f *AcronisTrueImage2016_5634.exe
But really, 406 MB for a single application?
This was with Windows 10 Pro, Chrome, Kaspersky anti-virus and Malwarebytes all running and active.
To those with problems: Try deactivating your firewails, try a different browser.
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There are more information about the error here:
http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/the-signatur…
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