Linux Recovery Media can't find eMMC flash hard drives on Tablet like devices
I've been using Acronis since vs 2013. For the most part, offline imaging and deployment has been fantastic. However, I have had no luck using the Linux versions (default recovery media when using Univeral Restore creator or ATIH embedded recovery media builder) on any systems that utilize flash based eMMC hard drives (ASUS Transformer T100/T200, Asus Aspire, etc). The media boots up fine, but always says no hard drive found and only shows the bootable Acronis USB drive as the only available/found drive.
As a work-a-round, I've been using Snap Deploy Recovery Media (stand-a-lone SnapDeploy) since it basically does the same thing regarding whole disk imaging. Alternatively, I can also build ATIH PE media which works fine too. However, the fact that the basic Linux-based recovery media hasn't worked for eMMC hard drives in 2014, 2015 and now 2016 is extremely frustrating. It's even more frustating since eMMC hard drives are quite common now... and even more so since Snap Deploy stand-a-lone recovery media, which is also Linux based, has not problems finding these same drives.
I am an IT person and like to have all of my Acronis recovery media on a single USB drive - been doing it for years (using my own customized .xml files and moving different ramdisk and kernet .DAT files) as needed so that I have a single Acronis Recvoery drive that has all 32 and 64 bit versions of Snap Deploy, Snap Deploy Stand-a-Lone, Snap Deploy Image Creator, ATIH, and Universal Restore on a single USB that is capable of wroking in both CSM/Legacy mode as well as UEFI (32 and 64bit).
So my question really is, Acronis, why does the default recovery media for True Image Home, which is Linux based, still not support eMMC flash hard drives and when will this get fixed? Yes, we can create PE recovery media in ATIH instead, yes we can use Snap Deploy Stand-a-Lone recovery media instead, but why is the bread and butter software for home users still lacking this basic driver support in the default ATIH recovery media builder?
To go one step farther... if I can create a single USB installer that has all 32 and 64 bit versions of all ATIH, Snap Deploy and Universal Restore (CSM/Legacy and UEFI), why isn't this something that the media builder does automatically. They are all clearly supported and customizing the USB disk isn't that hard (although maybe a little time consuming). It's especially weird that univesal restore media builder puts the 32-bit version of Snap Deploy on the thumb drive, but always leaves off the 64-bit versions - even though they clearly work when I manually add them.


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Thanks Enchantech. I know you're right and I wil submit feedback. I know this isn't the worst thing since each of the individual tools can be built (for the most part without customization). It's just kind of frustrating that little "features" get added with "NEW" versions of Acronis that we pay for to have the latest versions, but these basic functions keep getting missed or ignored over and over.
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