List of already storaged files in True Image Browser disappeared
Hi together,
I can´t find the list of already storaged files in the True Image Browser.
I would like to make an incremented storage. So I need the list of already storaged files.
What could I do? Who could help?
(Is it not possibe to contact acronis directly, is there only support for 2 month for a 3-user-full-version?)
Thanks in advance.


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Bobbo, thank you for your reply.
I tested the following links without success.
http://www.acronis.com/en-us/support/documentation/ATI2016/index.html#3504.html +
http://www.acronis.com/en-us/support/documentation/ATI2016/index.html#16143.html
All backups that I created and I told about were created with the same product version (Acromis2016).
Adding an existing backup to the list is possible. But if I close TI2016 the list disappeares. I found no way to activate them again.
Some minutes ago I had also the following problem: 49478: Acronis True Image: Backup Fails with "The specified file does not exist"
Hope I will find a solution.
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Try this recommendation from Acronis support engineer Ekaterina:
http://forum.acronis.com/forum/112105#comment-334105
Run the scheduler manager tool (task zap) to delete all scheduled tasks
Then stop all Acronis services (control panel >>> administrative tools >>> right click services and "run as administrater"
rename the following directories such as scripts.old / database .old or whatever you want:
C:\ProgramData\Acronis\TrueImageHome\Scripts
C:\ProgramData\Acronis\TrueImageHome\Database
Start services and re-add backups.
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