Log in Problem!
I just purchased the "True Image 2016" form the web. Certainly, I have to create an account. I can use this account to log-in and check my account without any problem on the web page. However, I cannot use the same account to log-in to the software as a "pop-up" message appear every time when I start the software. A message saying "error happened during log-in, please try again later".
Tried many time but failed. Am I supposed to create another account just to log-in on the software? Tried to do so but another message saying that this account is already existed. How can I solve it or alternatively, can I do any setting to stop this "pop up" message not to appear as this is quite annoying!


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King, this sounds to be the same problem that other users are reporting in post: http://forum.acronis.com/forum/119114
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Thank you very much both! Since it seems to be the server problem, will wait and see if it Canberra fixed later . Thank you!
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