More Tools
Hi all
It's a great pleasure to join this forum.
I have True Image 2016.I have the problem of not being able to access the more tools option,when
I open true Image I am running Windows 7 Pro.Any help woud be great.Thank you.
Phil


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Hi Steve
Thanks for the reply.I'll have to admit I did not try what you have suggested.That being said,on a fresh install or an update which I did recently.
When I open the main program and click on tools in the left pane it would show 5 other tabs.More tools is one of those.When I clicked on it
it would open a new window with said tools.That function no longer works from the main window of the program.Just curious as to why.The
program as a whole works great.
Phil
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Hi Philip, Ok, when I click on 'More Tools' in the main ATIH 2016 GUI all it does is to open Windows Explorer and show me the same tools options as I see when going through the Start Menu > All Programs path. See screen shot below:
I have vague memory of seeing something like this in the forum previously where the problem was caused by file associations not being set correctly or similar?
Assuming that this is something that is caused by the installation of ATIH 2016, then the recommended solution would be to run the Acronis Cleanup Tool (link in my signature below) then perform a new clean install of the software to get the installer to correctly configure all the components etc.
The downside to doing the above is that it will also remove all of your backup tasks and task history, so I guess the decision point here is whether you want to do this if you can get to the More Tools via the menu system? Personally, I very rarely use any of the options shown in the More Tools menu other than the Rescue Media Builder occasionally, mainly when looking at issues in the forum here!
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