Multiple backups created
Following an uninstall using the Cleanup utility and a reinstall of ATI 2016, I created a new backup scheme for my C: drive as in "acronis_scheme.jpg"
But this somehow created multiple backups because the backup failed and the backup started again. The PC was supposed to shut down after the first full backup but was still running five hours later. Why?
Hello John,
Your 'failed to open data stream' problem is most likely related to the consolidation of older backups and has been reported by other users across different versions of the product.
I would recommend taking a read through the following posts which try to address this issue:
http://forum.acronis.com/forum/30415#comment-282330
https://forum.acronis.com/forum/100416
Both of the above are written by Grover who has demonstrated valuable experience and advice to help other users overcome this type of issue.
Are your backups going to a locally attached hard drive or to a network share? Just curious as they may lead to other avenues of troubleshooting.
From your original post "acronis.jpg", it looks like it is doing full backups everytime as it is not completing the first full and trying to reuse the same name, appending a -1, -2, -3 to the end - there are no incremental backups there, so you have approximately 13 x 70GB backups now - all which seem to be the original fulls as it has not completed (for whaterver reason you're receiving the "failed to open data stream" error.
For now, please stop / delete the backup and I'd recommend removing the bakcup files as well (delete them or move them elsewhere if you want to hold onto them). To clean up the existing tasks, you should also follow these procedures posted by the Acronis engineers:
http://forum.acronis.com/forum/111524#comment-334044
Once that has been done, create a new backup task, with a completely new/unique name (don't reuse the same one that had problems originally - just in case). I'd also recommend using folders to seperate each backup task instead of writing them all to the root of the same location. This is a cleaner method and alleviates Acronis writing to the same location, which I suspect may cause issues for some systems.
See how that goes and let us know. If this doesn't help by itself, you may want to then format your backup disk completely. Also run the following from an admin command prompt "chckdsk /f /r" on both your original disk and the disk you are writing your backups to to see if it can detect dirty sectors, mark them, and or repair them. You can also run the following on your OS drive from an elevated command prompt to see if it can detect and/or repair issues within Windows OS: "sfc /scannow"
Then create a new backup task and see if the behavior remains or
Thank you both for your advice.
However, I have been using TI since V8 so I am not new to this product and in all that time I have never seen this problem. Neither have I seen such a lengthy, complicated way to fix a problem like mine.
Quite honestly, it is flippin' ridiculous that I should have to do what you suggest.
My backups are created on a separate hard drive (C: drive is a SSD drive) and each backup goes into a separate folder on that drive. The backup scheme is one I have alwayse used i.e one full backup followed by incremental back up for 6 days and then repeat that sequence. Only two weeks of backups should be kept but I have noticed backups are not being cleaned either. That is the least of my problems.
Until I ran the Cleanup utility recently (see another thread) I did not have the problem of the 'failed to open data stream' error.
I am rapidy losing faith in Acronis TI.
John
PS And why the stupid Captcha code? We are all registered users so what's the problem?
Thank you both for your advice.
However, I have been using TI since V8 so I am not new to this product and in all that time I have never seen this problem. Neither have I seen such a lengthy, complicated way to fix a problem like mine.
Quite honestly, it is flippin' ridiculous that I should have to do what you suggest.My backups are created on a separate hard drive (C: drive is a SSD drive) and each backup goes into a separate folder on that drive. The backup scheme is one I have alwayse used i.e one full backup followed by incremental back up for 6 days and then repeat that sequence. Only two weeks of backups should be kept but I have noticed backups are not being cleaned either. That is the least of my problems.
Until I ran the Cleanup utility recently (see another thread) I did not have the problem of the 'failed to open data stream' error.
I am rapidy losing faith in Acronis TI.
John
PS And why the stupid Captcha code? We are all registered users so what's the problem?
John,
I understand, but I can only offer advice and what generally resolves these types of issues (for most people) Entirely up to you if you don't want to pursue them or want to look to other options that might better suit your needs. Hardware, users, and local setups vary so much that it's impossible for us to be able to determine the cause of every backup job failure or anomolly without trying some of the basic repair tasks and local system troubleshooting. Unless you've ruled out that you do not have an OS issue, or a hard drive issue, it's hard to say if Acronis is the problem or not. There are issues where the database may become corrupted, and removing and letting it rebuild generally repairs. However the cause of the database corruption can be a number of things (not to exclude the ATIH application itself), but can be related to bad/failing drives, third party applications, Windows upgrades and/or updates, AV products, malware, OS tweak/registry tools, etc. I have had 2 different external drives fail on me, but prior to total failure, disk corruptoin and dirty sectors caused all kinds of local data corruption and prevented backusp from running. It's not a matter of if a drive will fail, but when. Not only that, but not all drives are made the same, and even similar drives will have lemons in the group.
All that aside, I always take regular offline backups with ATIH (at least weekly) as it completely rules out issues with Windows and third party applications. If you have never done this, or rarely do, it may be a good idea to start. If nothing else, it may help determine if your drives have any part to play... if the offline media can't backup either, and Windows is not part of the equation, it's more likley something else with the system. If it does backup, the good news is that you will have a good backup that should be very reliable.
Thank you Bobbo.
My latest incremental backup ran OK so perhaps my problem is fixed but I don't know how or why.
Other backups have run OK as well.
Thanks again.
John
That's positive news and I do hope they continue to run without issue! Definitely look into the offline bootable media for an occassional full backup as well - never hurts to have an extra backup and my experience with the offline backups and recovery has been 100% when restoring images to the same machine and hardware is not the problem.