My computer is all messed up after using Acronis

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Forum Member
Posts: 20
Comments: 17

Just reloaded my system. Simple enough for me since I don't have much to reload. I keep my computer very lean and simple so I can reload it pretty fast and make new backup images fairly quickly.

Just got done...

I had my system set up so I have my C: drive where Windows is, then my second internal drive which is called the D: drive, then my two optical drives were called E: and F: and finally my external drive was called G: drive.

Perfect.

Now it's a total nightmare...

I just got done cloning my machine using Acronis and when I got done I looked at My Computer, and now my C: drive has become two seperate drives. Now it's called C: and G: System Reserved. My external G: drive is now called H: and it does not even show any of my folders! Instead, it shows stuff like Intel, nVidia, Program Files, etc. In fact, it shows the exact same folders as what's on the C: drive!

Needless to say I AM PISSED!

How did this happen?

Now I gotta figure out a way to get my computer back to the way it is supposed to be.

I just pray to God that Acronis did not erase my data on my external G: drive.

If it did, I will never use this product again.

Can you help me sort this mess out?

Thu, 09/29/2016 - 01:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 70
Comments: 8346
mvp

I"m sure it didn't wipe anything if youd selected the correct source and destination in the clone process - it sounds like your drive letters got swapped around  - not uncommon if you attached a new drive and/or left both drives installed afer the clone process as Windows will assign drive letters based upon the first drives to report to the OS when booted up, which may bump others down in priority.  My only concern is that system reserved got assigned a drive letter of G: which is probably the culprit.  

I'm guessing you started the clone from within Windows and not using the bootable recovery media?

Could you take some screenshots of disk manager and file explorer and post here for additional reference to confirm what you're describing though?

Did you leave the original and the clone installed when you booted up the OS as well?  

These procedures are outlined in the user guide an KB articles, but here's a down and dirty clone process that explains in one spot (you can ignore #1 as that does not apply to you).

https://forum.acronis.com/forum/125166#comment-387534

 

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Thu, 09/29/2016 - 05:00
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 20
Comments: 17

I used the boot disk for the clone procedure like I always do. It appears my data on my G: drive is gone. Not to mention my drives make no sense. Instead of trying to unscramble this mess, I chose to wipe my C: drive and my G: drive and just restore my C: drive from my newly created backup image. It is much simpler and faster that way. As far as my personal data on my G: drive, most of it is backed up on an external flash drive, so all I have to do is transfer the folders back to the G: drive. I may have lost a few things here and there, but nothing that will cause me a lot of pain.

A few people on another site advised me that when cloning always disconnect all other external drives. I didn't know this. I have always had my personal drive connected before while cloning and I have never had any problems like this. But this time...wow. It was a total disaster.

I have fixed my computer now that I have done what I have outlined above. And I have decided to stop cloning. I really don't need to. For me, it is an unnecessary step anyway. As long as I continue to make regular backups and continue my diligent housekeeping, that's all I need to do.

Thanks.

Thu, 09/29/2016 - 07:04