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Network Drive Access Information

Thread needs solution

Hello,

I want Acronis True Image 2016 to save the image directly on a network drive.

I accidently insert the wrong access information and now I always receive an error message when trying to do a backup. Up to now I found no way to make Acronis True Image ask for the network drive access information again. The error message only contains 3 options: retry, cancel or change folder.

Can anyone give me a hint how to give Acronis True Image 2016 the latest network information?

Thanks in advance and best Regards,
Ingerd

 

0 Users found this helpful

Ingerd, welcome to these user forums.

Please see KB document: 58004: Acronis True Image 2016: Troubleshooting Issues Related to NAS Credentials - and in particular, see the section with the title: Where Acronis True Image 2016 stores credentials for accessing NAS/network shares which will help you find and remove the credentials for your network drive.