Please fix this horrible GUI

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Posts: 6
Comments: 11

ATI is still a good product - in fact I recently experimented with Paragon Hard Disk Manager (backup & recovery); and with AShampoo Backup - and I have used Macrium Reflect on PC's and a Netbook, as well as EaseUS Todo Backup.  So, I  know that ATI compares favorably to other imaging products in terms of speed and ease of use. 

My one gripe with ATI 2016 (and 2015 as well) is the cumbersome and difficult Graphical Interface.  Whose bright idea was this: this interface is awful!  Please have mercy and either go back to the ATI 2013 GUI, or do something better than ATI 2015 and 2016:

The present GUI is confusing and difficult to use:  bad, BAD design, imho.  Let me give you an example.  When creating a File Backup the user is limited to a rectangular box showing the File System:  say, I want to setup ATI to backup all my mail for Windows Live Mail 2012 -

it is so cumbersome, you have to expand the rectangular view (showing the directories in Windows) on the left by dragging the vertical line separator over to the right to find where the files are stored which contain the WLM 2012 data - as you click on the '+' to get to subdirectories your workspace gets smaller and smaller: only way to get at the directory you want is to drag the vertical separator or use a clumsy slider bar at the bottom of the Left View of the Windows file system - the files and directories that are on your hard drive.

It is so tedious, whose bright idea was this?  Goodness.  And if you want to retrieve a file you are confined to an even narrower space on the right, to find your file (from the File Backup) and restore it.  This interface is Ok for image backps but it absolutely reeks for file backups.

Please, somebody, give some quality thought to this problem?  I may eventually abandon ATI because this new graphical interface is so cumbersome and difficult to use.  Why could you not have simply used a common Windows dialog such as the 'Browse' option that so many programs use?  

When you click on Browse in most any Windows software, the 'browse' window can usually be maximized, whereas the ATI GUI forces the user to a very small workspace.  Why did you insist to confine the user to work within such a cramped and difficult GUI?  What genius thought up this scheme?  Please fix it!

Thu, 08/18/2016 - 15:13
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Comments: 1412

Randy,

A lot of people on the forum agree with your comments.  However, this is a user forum, and the users here have no control of the decisions that Acronis make.  I recommend you make your comments directly to Acronis using the feedback button on the program.

Regards,

FtrPilot

Thu, 08/18/2016 - 16:06
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 6
Comments: 11

Thx FtrPilot, I'll do that - IF others wish to join me and try to communicate to the powers that be about this GUI issue, please do. SORRY, my apologies if I chose the wrong venue to voice this complaint.  I have, in the past, started some forum threads that were genuinely technical issues appropriate to a nice forum like this.  And of course I'm a licensed user of ATI so I do have a legitimate account here and am not venting a complaint by an outsider who doesn't use the product.  Let us hope the GUI will be improved and made more user friendly in future editions of ATI; else some of us may choose products from other vendors.  Hopefully, Acronis developers are aware that, though they've put out an excellent product for years, yet the field of imaging products out there is quite large, and intensely competitive.  Meaning, if they don't listen to us the users, we have a LOT of competing products to choose from to meet our backup & imaging needs.  Thx again for your response, much appreciated!

Thu, 08/18/2016 - 22:10