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questions about acronis true image cloud

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I bought a new computer at the end of 2015 and upgraded acronis to cloud.  The last backup is noted as July 6 and is characterized as "ok."  Power supply blew out on computer and it's off to HP for factory warranty repair.

Suddenly, I'm interested in the details of my backup service.  (surprise, surprise).

I seem to recall that I would have access to files backed up to Acronis cloud but can't seem to confirm that.  Although the backup is reported to be ok, when I check the archive nothing's there.  I'm guessing we won't need to do a restore, but I can see that we might need to access or find particular files or data.  Any advice on how to do that would be appreciated.  I'm told we'll see our computer returned in a week to ten days.

The total backup is about 270 g.  I suspect a full restore of that size is going to be a pain.  I'm hoping it won't be necessary.

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Barry, 

You should be able to log into acronis cloud online (https://cloud-wr-us1.acronis.com/login/login.htm   or   https://cloud-wr-us2.acronis.com/login/login.htm) from any computer and restore files/folders as needed.  

As for a full backup/recovery (if doing the entire disk and you need to recover an entire disk), you should be able to also download the full backup this way, then perform a local restore with the downloaded backup file and your offline bootable recovery media.  

You are correct, a restore using the cloud will most likely be very long... and although, you can technically restore directly from the cloud with your bootable recovery media, many are reporting that it's faster/more reliable to download the backup first and then restore it with the recovery media.  

Personally, I use the Cloud is an additional offsite backup for "just in case".  However, I have 2 primary backups at home for much faster backup and restore.  One goes to a directly attached USB 3.0 drive and runs a differential every other day.  The other is goes to a network share on my local network that has an offset full and differentials every other day that are opposite the first backup.  

Cloud backups are my saving grace in case my hardware fails, or the local backups are destroyed in a natural disaster or if there is a theft. Cloud is good for offsite storage and disaster recovery, but is the slowest backup and recovery method.  Moving forward, if you are not doing a local backup as well, I would encourage you to do so.  Check out the IT standard of the recommended 3-2-1 backup method.

 

I fully intended to do a local backup but never got around to it.  Best laid plans, road to hell, etc.  

barry