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Registering/Activating True Image 2016 without creating an account. No Activate Offline option

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Hi....

I want to activate True Image 2016 on a Computer without creating an account. The pc did have an internet connection when i first installed the program but now its in trial mode. There is no Activate offline option when i press the account button within the main window sidebar.

The older versions of trueimage you could just enter in the code number and select activate now and it worked. The quick start card has a serial number of XXXXXXXX-XXXXXXXX older versions seemed to be much llonger.

Can anyone suggest anything ?

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Hello Jason,

Please see KB document: 1832: Finding Your Acronis Product Serial Number which has a lot of information about activation.

Unfortunately we cannot help you with activation / serial numer issues in this user forum, you will need to get in touch with Acronis Support directly.

See 18623: How to get Technical Support: Tips, Tricks and Useful Information - section 1 copied below:

1.    Customer Service
Related to
- Administrative license/serial number issues (lost, fails to get registered, etc.)
- Web navigation
- Download
- Promotional offer issues

- free of charge 
- unlimited
- 24x7
- provided via e-mail and chat. 
Response time:  
-  3 business days via e-mail
 - immediate via chat

thanks for the response Steve.

The instructions do say "if you dont activate within the 30 day trial period all the program functions become unavailable except the recovery"

I have created a final backup of the drive to an external usb stick. Does the above mean that I can still utilise the boot dvd and do a recovery using the backup file from the usb stick in say 6 months time even if the backup was done without the product being activated ?

 

 

Jason, if you are using the product in 'Trial' mode then the following document explains the limitations of this mode.

2768: Trial Version Limitations of Acronis Products

Essentially, you can use the rescue media to do a restore after the trial period ends but cannot make new backups.