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Reinstall

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Hello,

After a disk-crash I need to reinstall Acronis True Image 2016. So I logged on and downloaded AcronisTrueImage2016_5643 and ran the installation. I came to the activation screen where I have to fill in my serial number but activation button stays grey. I asked for my serial number, but same problem.

So, how to re-install and activate ?

Tx

0 Users found this helpful

Not sure. It could be because the serial cannot be validated for some reason? Or the connection to the activation server is not possible...

You should contact Acronis support.

Hello Pat,

Issue is solved :-)

I found out that my latest install was an upgrade an so I had to fill in an earlier serial number, which I found on my dashboard 'get all serials'.

Thanks anyway.

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Luk