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RESTART REQUIRED when attempting to restore - but nothing happens after restart.

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I am trying to restore my HP laptop using Windows 8.1.  Using the latest version of Acronis True Image , I select the RECOVER PC option and select the most recent backup and click 'RECOVER NOW".  I then see at the bottom of the window "recovering" with a progress bar window with the "calculating time remaining"  and then a pop up Warning window with the content " Computer Restart is required - Note that the operation will be cancelled if you choose not to restart your computer now." Meanwhile, the "calculating" window is frozen.  Choosing restart just restarts the machine and not the restore process. What can I do so that the recovery will work as intended?  Thank you.

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I had the same problem. The destination hard drive had partitons on the drive. I ran diskpart and cleaned the drive. Opened disk management and let it create a GPT partition. Started restore again and it successfully restored my drive.

Hi

I am having the same issue.

Did you remove the partitions? I see them on my hardrive too.

How to you run diskpart? Is this in windows or acronis?

Where is "disk management"? Is this in windows or acronis

Tony, welcome to these user forums.

If you are attempting to restore a backup image from within Windows then I would strongly recommend that you do not do this, but instead create the Acronis Rescue Media (on CD or USB stick) to use for this type of action.

Any OS partition restore can only be done from outside of Windows hence why the OP of this topic reported being given the message that a computer restart was needed.

When booting the Acronis Rescue Media this should be done in the same mode as used by your Windows bootloader, which you can check using webpage: Check if your PC uses UEFI or BIOS - it is important that this should match or else the restore could result in an unbootable system.