Restored Win 10 image will not boot
About 6 months ago I moved Win 7 from a mechanical hard disk to an SSD using V11 of True Image - all straightforward. Worked just like it oughta
Just tried to do the same, on a different PC, with Win 10 and I cannot make it work. When I try and boot from the SSD containing the restored image, I get an error message from Win 10 telling me it cannot find \windows\system32\winload.exe.
So I downloaded the V16 trial - but that produces exactly the same result.
No idea what to do next. Been using Acronis for 15 years with no problems - it always worked just like I expected. This is the first time I have had a problem.
Puzzled by the \system32 in the path - it's an x64 machine running 64 bit Windows.
Anyone got any ideas ??
Yes - I made sure the BIOS was pointing at the right disk. BUT - your comment about MBR and GPT rang a warning bell. This new machine has a UEFI BIOS. Not familiar with UEFI and GPT, this is the first time I have encountered it but from a quick look around on various web sites it's apparent it's a big issue. The experts are saying Win 10 and UEFI will only boot from GPT. Acronis was asking me questions about this during the image make and restore and I just kept ticking MBR not knowing any better.
I'll do this all again in the light of what I have just learnt and see what happens. If this does not work I'll raise a ticket
Thanks !
Still no joy. The UEFI ( by AMI) has a selection for boot mode: "Legacy , UEFI , Legacy and UEFI" which seem to indicate to me that it does not matter what sort of boot system you use in a partition.
But I did try restoring the image as a GPT partition. Acronis ( or UEFI ) made a new entry in the bootlist, entitled UEFI and pointing to the SSD, but it still will not boot.
It's not the SSD that's at fault either. I tried restoring the image to a mechanical hard disk and that does not boot either.
Well - I'v e spent about 10 hours watching those little green bars - would have been quicker to re-install everything ! But I'll raise a ticket - it's important to have a working disk imaging system.
This link might help.
http://forum.acronis.com/forum/40903#comment-129029
Also, creating a Winpe recovery CD could also help.
Check section 11 of the 2016 user help file.
Do be sure and get started with Acronis help!
The problem is not you.
https://forum.acronis.com/forum/96660
The first link was useful. I now know for sure that the disk has MBR. Wonder why Windows won't tell you that ? I have not attempted to make a WinPE recovery CD, as the normal one produced by True Image appears to work OK. It boots the machine and I can get to the recovery console, no trouble. But the disk it produces from the image won't boot. I'm coming to the conclusion that it's UEFI that's the problem. When I did this exact same procedure a few weeks ago ( ie move a mechanical disk to an SSD ) there were no problems at all. That was on a machine with BIOS.
I take your point about using Help - but it does not have a section on "What to do when your restored image won't boot" !!
Anyway, this has already taken up much more time than it should and I'm beginning to think that trying another product would be in order
Me go mad.
I thought - I'll just go through the whole of this process again, one last time before giving up on Acronis......... and it has worked, just like it should have done yesterday morning.
Explain that ! Does not give me any confidence though that it will work one day in the future when I really need it.
If your source disk was MBR format, there should have been no issue.
Best success for a recovery is when booted from the TI REcovey CD.
Steps I recommend is
1. A disk image backup where the disk is the selected device.
I prefer the disk image backup as opposed to the partitiion image where all partitions are also selected.
2. When restoring to a new or old disk, I prefer the disk image restore.'
Using this method, it is the disk that is selected for restore and not the partitions, so partition configuration is not necessay.
The above is from my guides for MBR type format as listed in signature link 3 below--items 2, 3 and 1 inside that link.
Did you check to see if the disk had been marked as Active upon restore? Sometimes this doesn't happen and a disk utility is required to set the active flag. Your system will then boot.
Hi . I have pretty tthe same probleme.
I have to use acronis since the begining only acronis for backup and things are going well. backup and restauration
I have now a an Aspire e1-731 I have Install Windows 10 with the UEFI bios
to backup with ATI2016 , I chose the "uefi" partition, "C "partition . The backup is OK
To restaure I choose "uefi" partition, "C "partition . But as ATI 2015 installed on a Disk with LEGACY BIOS , now I cannot chose the active partition for reboot.
I only can restore using the usb disk created by MEDIA DISK BUILDER
Tanks for any soluce
Dodo,
I think your problem is because you made a partition image instead of a complete disk image.
Is your disk layout MBR or GPT?
For a disk or partition that contains the OS, it is always best to use the recovery media to restore.
If you don't have a disk utility that runs from either a Cd/DVD or USB stick, I would suggest making a Windows Recovery environment on USB or CD (note making it on a USB stick will delete all the contents as it formats the USB stick), this will then give you access to the Windows repair environment and if needed to the command prompt where you can run DiskPart to make the disk active again.
There are free disk utilities that can mark your disk as active.
There is a way to have the Windows Recovery environment to not format a USB stick, but that depends on if you prefer an easy solution or a more difficult one.
Dear Colin
thanks very much for reply
1 the disk is GPT layout
2 I have also a partition ; FAT32; GPT (EFI (system partition) ) ; Active & Boot
Acronis is suppose to boot on this partition but NOT
My disk have C;D.E and EFI partition , recuperation partition and reserved partition
Thanks
Hi Colin
No I didn't do that - but it would have been a very good thing to do. It sounds like a plausible reason as to why the recovery process only worked on the 5th attempt. So thanks for that. I used to have Disk Director - I need to get that back into my tool set.
I'm going to play around with this some more now that I have achieved my target - moving a mechanical disk to an SSD - to try and find out exactly what is happening. This behaviour has really shaken my confidence in Acronis after 15 years of no-hassle performance.
Yeah - I agree with all that you say GroverH. I used whole disk. Always have. Been doing this for 15 years+ with Acronis with no problems. First time I use it with UEFI it blows up.
Anyway, now that the immediate panic is over, with the mechanical disk moved over to an SSD, I've got time to experiment some more. Will report back any findings
I can't get True Image to open in my win 10. Also, my temp files capacity limited out and no backups have been created for over a month. I am 89 yeasrs old. I don't have much time to learn and enjoy my computer. Please clue me how to open True Image and do manuel backups. All I get now are offers to purchase cloud.
John, welcome to these user forums.
Please create a new post for your problem by clicking on the New Topic button at the top of the as shown in the image attached below. This will enable us to see that you are posting as both a new user and on a new subject.
It will help if you can provide more details of exactly what version of Acronis True Image you have, what you are seeing when you to open it, what messages are given (if any) etc.
Hi,
Same issue here.
I have Win10 x64. GPT layout.
Try to restore the image ... and Windows won't boot.
Clean entire destination drive.. Check active state..
Any other ideas?
Thanks
Chlaudiu, welcome to these User Forums.
Please provide more information on the steps you have taken here?
What version/build of ATIH are you using? This forum is for ATIH 2016, latest build is #6595.
What type of backup image have you created?
Does this backup image include all hidden/system partitions from the source drive?
Have you removed the source drive and replaced it with the destination drive before attempting to boot into Windows 10? (After doing the full disk restore of the backup image to it).
How are you doing the Restore to the destination disk?
Are you trying to do this from within Windows, or are you booting from the Rescue Media?
If booting from the Rescue Media (highly recommended) are you booting in UEFI mode?
Hi,
My situation: Got a brand new industrial ADVANTEC PC with 3TB HDD, GPT disk.
Windows 10 Pro Enterprise x64, 16GB ram etc.
I want to create a disk image for the entire HDD without success.
Download latest trial version of Acronis software install it on a different computer boot on Windows 7, remove the source HDD (3TB one..) and do the back-up. Restore the image on a different HDD (Try it with one 500GB and one identical 3TB).
INACCESSIBLE_BOOT_DEVICE is the error i get when booting from restored HDD.
I had a look at the partitions from source HDD and has 3 partitions:
1st partition: 450MB NTFS (Recovery Partition, Hidden)
2nd partition: 100MB FAT 32 (EFI System Partition, Hidden)
3rd partition 2793GB NTFS (Primary Partition)
Destination HDD is unformatted one.
Any advice how to perform a good Disk backup?
Thanks
Chlaudiu
Hi,
My situation: Got a brand new industrial ADVANTEC PC with 3TB HDD, GPT disk.
Windows 10 Pro Enterprise x64, 16GB ram etc.
I want to create a disk image for the entire HDD without success.
Download latest trial version of Acronis software install it on a different computer boot on Windows 7, remove the source HDD (3TB one..) and do the back-up. Restore the image on a different HDD (Try it with one 500GB and one identical 3TB).
INACCESSIBLE_BOOT_DEVICE is the error i get when booting from restored HDD.
I had a look at the partitions from source HDD and has 3 partitions:
1st partition: 450MB NTFS (Recovery Partition, Hidden)
2nd partition: 100MB FAT 32 (EFI System Partition, Hidden)
3rd partition 2793GB NTFS (Primary Partition)
Destination HDD is unformatted one.
Any advice how to perform a good Disk backup?
Thanks
Chlaudiu
Chlaudiu, thank you for the further information.
When you connect your 3TB HDD, GPT disk to your Windows 7 computer, what do you see in Windows Disk Management for the drive? Does this show you correct partitions / information?
When you launch ATIH on the Windows 7 computer, what does that see for the 3TB HDD drive when you do the Source selection? What are you selecting? Are you including hidden/system partitions, i.e. the EFI partition?
Please post screen shots of the above if you are able to do so.