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Scheduled Backup does not start

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Dear Experts,

I have TrueImage 2016 installed on a FTS Celsius Notebook (Windows 10 Enterprise as).
There is a 3 TB WesternDigital USB HDD connected to the notebook, but only while the notebook is at home and not when I am in a Hotel (for example).

I have created a scheduled task, TureImage should start a full backup every night at 2 a.m.

The problem:

The notebook is fallen into energy saving mode (StandBy) and the backup task is never started.
When I switch back the notebook to run every morning, the backup task is started immediately by TrueImage.

I've alread done lots of research and updated the acronis sceduler executables, also I created a rule to exclude some Acronis path of my virus scanner - no effects.

How to solve that problem ?

Regards

Tom

 

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Tom, welcome to these user forums.

Please check the Advanced options on the File Backup options Scheduling page as there are options provided to wake up a sleeping computer - see screen shot below.

 

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Dear Steve,

thanks  - the settings we're already applied from the beginning on. But the machine does not wake up ....

Tom, there have been a number of issues reported in the forums that have been found to be related to how Windows 10 uses the Fast Start option (found in the Power Settings).  Fast Start causes a form of hibernation which the current versions of Acronis do not detect correctly - my understanding is that this will be fixed in ATIH 2017 when it is release over the next month or so.

Could you try disabling Windows Fast Start to see if this then allows your backup to wake up your system and run the backup task.

Steve,

I've disabled "Fast Start" option and did a reboot. Still the same, ATH does not wake up at night.
Why do they offer that option when they can't get it to work?

OK, I tried a workaround:
I now start a windows task every night runnning a powershell script, that simply does a start-sleep for 360 seconds.
The task is starting 3 minutes before ATH should start the backup task, so there should be enough time for ATH to start the backup.

 

Tom, thanks for your feedback and your own workaround.  Would you be happy to share the content of your powershell script for other users in the forums who are not as knowledgeable at using these tools?