Scheduled backup does not work any more [solved]
Since a couple of weeks the daily scheduled backups don't get executed any more. Starting them manually however work without any problems.
The console log (see attachment) indicates that it "Failed to retrieve the backup list from Acronis Cloud" and furthermore "Ihr Abonnement ist abgelaufen" (your subscription has expired).
My backup routine has never involved the cloud where I also never have registered to. The program's license is valid and active.
OS: Win 10 / 1803
Attachment | Size |
---|---|
console-log.jpg | 83.65 KB |


- Log in to post comments

Steve, thank you for your recommendations.
The Scheduler2 service was running, the change or recreation of a task has not helped, so I applied “brute force” by uninstalling ATI with then removing all remaining folders and (major) registry entries, reinstalled it and recreated my backup tasks.
Whatever has caused the problem, now the scheduled backups are working again!
- Log in to post comments

Torsten, thanks for the update, glad that your 'brute force' method has worked for you for this issue.
- Log in to post comments