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TI 2016 Error Failed to open the computer, Disk Director shows unknown Partitions

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I just got a New Hp Pavillion 15-ab253 laptop with a 1TB HDD. I want to clone the disk to a 500gb SSD for a speed upgrade. I have only booted this new PC once, powered it off, pulled the drive, and connected to another Win10 PC with TI, & DD installed, along with the empty SSD.

I tried to use the "Clone Disk" from TI 2016, and got error "Failed to open (initialize) computer with a long list of error messages following in the msg box. 

I then opened Disk Director 12, and it reports 4 "unsupported" paritions on the drive I want to clone. The whole drive is grayed out. Windows explorer can see the files in the Windows parition on the HP HDD.

I want to clone from Disk 2 to Disk 13. Please see the attached screen snip for all the details. 

TI 2016 Build 5518, DD 12 build 12.0.3223

 

 

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1) Don't start the clone from within Windows - you're askign from trouble.  Do this from bootable media instead.  Make sure the bootable media works and try your clone from there.

2) Cloning from a larger disk to a smaller one is not always possible.  A clone is meant to be just that.. a clone (an exact copy).  If the drives are different sizes, it's not an exact clone. Things like going from a spinning drive with 512kb sector size to an SSD with 4K sector size can result in a failed clone too - not always.

3) If still shooting for a clone, remove the original drive and put it in an external adapter.  Put the new drive exactly where the original was inside the system.  Now clone from the external to the new internal SSD.  If it works, power off and remove the USB drive before attempting to boot into Windows.

4) Alternatively, forget the clone.  Take a full disk image of the original drive and save it elsewhere.  Then use your offlien recovery media and restore the image to the new SSD.  Put the SSD where the original drive used to live and boot to it without the original attached at this time.  This is my preferred method and never lets me down.

Follow Bobbo's recommended clone procedure.  I note that your SSD is not initialized so you will need to select the Tools tab in the application and choose Add Disk to take care of that.  Make sure it is initialized as GPT then proceed with the clone.