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TI 2016 license

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Hello

I took advantage of the 50% off deal to upgrade to TI 2016 cloud. After payment was made I got sent a like to download and install the new application together with the license key.

However, after installation the license key did not seem to work and now when I open TI I'm shown a notice message telling me my subscription has expired and inviting me to 'upgrade now.'

Is there a solution to this please?

Thanks

 

0 Users found this helpful

Hi Orotique,

as far as I see under your account you've purchased an upgrade serial number. To make it work, please make sure that after entering upgrade serial number you've inserted a serial number of the license you are upgrading from.

Thank you,