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Tib BackUp won't delete

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Hello,

I have a tib backup which won't open in explorer or Acronis, it says it may be corrupted, but I also cannot delete it. I have tried bitUnlocker but still cannot delete this backup. 

Even if it is an incremental back up it should open. So this one is a dud I'm sure.

I'm not sure whether it was created in 2016,2017 or 2018 but its probably an earlier version.

Any tips on removing this tib taking up space on the drive?

Thanks

Dazzer

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Dazzer, what version of ATI do you have installed on the computer where this 'corrupt' .TIB file is located?

If you have ATI 2018 (or 2017 New Generation) then Acronis Active Protection may be stopping you from deleting the problem .tib file - this is one of the features it is designed to do, i.e. protect your backup image files from ransomware etc.

Hello Steve,

the tib is on an external drive, but I tried deleting it from two PCs. One has 2017 installed. The other has 2016.

What do I need to do to allow me to delete the damaged or incomplete tib?

Thanks,

 

Dazzer

Dazzer, I would just use Windows Explorer to navigate to where the problem .tib file is stored then delete it from there.  After doing so, if you still have a backup task for that file in Acronis True Image on your computer, run a Validation for that task.

Hello Steve,

Windows Explorer won't delete the file. Says it's in use or corrupted.

I've tried Unlocker to no avail.

Many thanks for your help.

Dazzer

 

Dazzer, ok, I would recommend running CHKDSK /F against the drive where the .tib file is stored, it may be that there is a filesystem error on that drive which will give similar symptoms.

If CHKDSK comes back clean, then the next recommendations will depend on what else you have on the backup drive?

If you are able to do so, then reformatting the drive will resolve this problem but this will remove any other data from the drive too!

The other method I have used for problem files, is to boot from a Live Linux CD/DVD or USB stick and delete files from that OS environment.  Puppy Linux is one of the smaller Linux distros that would do the job if you want to try that approach.