True Image 2016 Installation Restricted due to Windows Update 3033929
Hello,
I recently purchased Acronis True Image 2016 and am attempting to install on my Laptop.
When attempting to install, I get the following message:
When clicking on the Read More hyperlink, it takes me to this site: https://kb.acronis.com/content/56757?build=5576&distributor=1999954146&….
I regularally run Windows Update, but decided to attempt a manual install following step 1 from the acronis link. Unfortuantely, the standalone installer for KD3033929 states that is already installed as shown below:
Has anyone seen a problem like this before? It seems like the way Windows Update and Acronis check to see if this update is installed is different. Perhaps there is a way to force Windows Update to reinstall KB3033929 in case there was a problem when it was first installed or a file was somehow corrupted later, but I do not know how to do this.
Computer Details: Toshiba Satellite A660 running Windows 7 Professional, x64 bit, INTEL i5
-Brett
Attachment | Size |
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acronis_install_restricted.png | 8.54 KB |
kd3033929_already_installed.png | 55.03 KB |


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