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True image 2016 won't close

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When closing computer Acronis True Image says updating and will close in 2 min but never closes.  Even when system powers off or battery runs out, when I restart the closing window shows back up.   How do I get out of this?

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Bryan, this was a known problem with some earlier builds of ATIH 2016 so please check that you have the latest build #6589 installed.

If you are still seeing a problem, then the options are to either raise a Support Call for this directly with Acronis Support, or else to try doing either a Repair or a completely Clean install of the software.  I can provide help with the Repair / Clean install options if you need this.