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True Image Montor.exe Error after Windows login

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I get this message every time i login on Windows.

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: TrueImageMonitor.exe
Anwendungsversion: 19.0.0.5586
Anwendungszeitstempel: 55e0a979
Fehlermodulname: KERNELBASE.dll
Fehlermodulversion: 6.3.9600.17415
Fehlermodulzeitstempel: 54504ade
Ausnahmecode: e06d7363
Ausnahmeoffset: 00014598
Betriebsystemversion: 6.3.9600.2.0.0.768.101
Gebietsschema-ID: 1031
Zusatzinformation 1: 5861
Zusatzinformation 2: 5861822e1919d7c014bbb064c64908b2
Zusatzinformation 3: a10f
Zusatzinformation 4: a10ff7d2bb2516fdc753f9c34fc3b069

I deinstalled Acronis True Image 2016 and installed it again, but still the message appears.
Do you know any details about it

Thanks

0 Users found this helpful

I don't know the reason for the crash. Where do you see the crash information, in the Events Viewer? or do you have a windows that pops up?

TrueImageMonitor is not essential to the working of Acronis True Image. It creates the animated icon in the system tray when a backup is running. WHen you prevent it from starting at startup, you lose this icon, but the program works just fine.

Same problem here. It started after the upgrade from 2015 to 2016. The details come from Windows reporting that the program has stopped working dialog box.

Problem signature:
Problem Event Name: APPCRASH
Application Name: TrueImageMonitor.exe
Application Version: 19.0.0.5586
Application Timestamp: 55e0a979
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23136
Fault Module Timestamp: 55a69d90
Exception Code: e06d7363
Exception Offset: 0000c44d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0b75
Additional Information 2: 0b75568a0e6063f8cf7482f4e14934ab
Additional Information 3: a852
Additional Information 4: a852e8c094c85e2e90e9a558eac5eb0b

Try to uninstall the program, run the Acronis Cleanup Utility, reboot and reinstall.