True Image only starts in Cloud mode
I decided not to renew my Cloud subscription. I have TI 2016. Now, when I try to start it to do a local backup, it goes to the TI Cloud screen, tells me I'm not subscribed, and will not allow me to access the usual options on the left side to back up.
Any thoughts on what's going on here? I know it's a perpetual license to use the software locally.
Thank you.
- Russ


- Log in to post comments

Hello Russell,
I've checked the licenses registered for your account and see only a subscription-based key for the latest version of Acronis True Image ( Acronis True Image Subscription for 1 computer, which is a subscription-based edition of Acronis True Image 2017).
Annual subscription means your license is limited for 1 or 2 years. You can renew your subscription and continue using the product or obtain a perpetual license (not limited in time).
More about the current licensing options you can read in 58522: Acronis True Image 2017 licensing.
- Log in to post comments