Unable to make full backup on my HP laptop
Hi,
I am having a problem making a full Backup on my HP laptop. It was upgraded from win 8.1 to win 10(the free upgrade that Microsoft was offering,
the backup software is Acronis True Image 2016. The problem is when I try to make a backup of the whole hard drive & partition it seems to hang, I let go for about 15 minuites or so and it gets to about 360 Meg or so and appears to lock up. I'm using a external hard drive to store the backups. My windows 7 computer works ok. I updated the software this morning this did not help, Has anyone had this problem and can help me.
Thanks
Richbere
P.S. Any help will be appricated.


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Steve is correct in that you need to be patient and wait for the processes to backup to complete. A snapshot of the data on disk needs to run first before the actual backup file is written. In most cases this initial 360MB or so will take place and then you should see Calculating time remaining for a period of time before the backup actually begins. 15 minutes may not be a long enough wait.
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