Skip to main content

unable to update license information/ new mother board

Thread needs solution

I switched out a faulty mother board and need to update my license information but am unable to login to the site, error messages etc it's been over a week now also the live chat has been down for at least 7 days (temporary) anyone have any advice? Please 

Thank you

0 Users found this helpful

Hi John,

as far as I see you were finally able to contact our chat support and solve the issue. Could you please share more information about the difficulties you've faced at first when trying to contact us? I'll be glad to forward your feedback to the responsible team.

Thank you,