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universal restore problem

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Aloha Gang..got all the way thru the process till after backup was copied to boot to UR and "cannot find os on the current machine"...have all the drivers ready on thumb drive but no OS is found. What did I do wrong? Thanks for your help. I intended to move everything to a new build. Thanks..bobt

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Hi Bob...

To be certain, you are using UR because you have imaged a different machine and want to push that image to another machine?  If so, can you give some background on the source machine (old one) and the destination machine (new one).  You won't need to use UR if you are pushing an image back to the saem machine, even if you are upgrading the har drive (unless you are possibly upgrading from a SATA connected hard drive to a newer PCIE NVME hard drive).  Please let us know:

1 - the make/model of both systems... identify the old and the new one

2 - approximate age of the systems... you should not try to push an image from very old hardware to new hardware because the technology has changed so much and you will be limiting the capabilty of the new system in doing so and possibly may not have the necessary bios compatibilty if the newer system doesn't allow for Legacy/Bios/CSM configurations. 

3 - whether each system is MBR (Legacy boot) / UEFI / or both... you need to make sure the new system is configured the same as the old one

4 - does your new system have secure boot in the bios, if so, is it enabled or disabled 

5 - what is the OS of the image that was taken and what was the original OS of the new system (if the new one had one to start with at all)

6 - what type of hard drive is in the new system (newer PCIE NVME hard drives require some additional drivers)

7 - in the bios of both systems, what is the SATA mode set to (IDE, AHCI, SATA or RAID) ... they need to be set the same

I'm also assuming you created UR with the default UR media builder which is Linux.  You may need to create a WinPE version for all of your hardware to be recognized for UR to work.  If UR cant' detect the hard drive, it won't be able to detect the OS of the image that has been restored to the system.  

Aloha Bobbo, and thanks for reply:...

#1..Am moving from a 775 chipset with w7 to Z97.with w7 both are home builds and the motherboard on the old machine has died with a continues on/off loop upon startup. Lucky I had a recent backup before it died.

#2..old machine was built in 2008

#3..I believe the old was mbr and the new is uefi

#4..the new has secure boot enabled with OS TYPE aswindows UEFI mode

#5..both machines are w7 but the new does not already have an OS installed prior to using acronis.

#6..new has a ssd drive for boot without using the install cd that came with(samsung 1T)(850 EVO)

#7..old must be SATA and new AHCI

...........new machine has all new hardware but will use sound card from old once new is up and running..so my "C" on new was empty and not formatted..just installed and ran acronis.

..thanks for your time with this.............bobt

OK - just to be up front, pushing your 8 year old system image to your new one is probably not the best idea.  Technically, it is doable, but since your old sytsem was MBR only (assuming legacy bios only too), you will be limiting the capabilties of your new system by forcing the same requirements on your new hardware instead of taking advantage of UEFI and GPT.  

My suggestion, would be to load your Win 7 OS (from scratch - the original installation disk) on the new build and activate it with Windows (may need to clal Microsoft because of the change in hardware, but should not be an issue if it is a stand-a-lone version of the OS).  Once licensed, immediately upgrade it to Windows 10 using the offline Windows 10 installer (Windows 10 media creator tool), then, once the upgrade is complete, make sure it is licensed and if it says it is, immediately do a clean install of Windows 10 using the same tool (it will automatically license then since peforming the upgrade).  From there, build your new, pristine image, install apps and take an image.  Then import just your data from your backup and take another image.  Then you have those two base images to revert to down the road as your "fresh" starting point for the computer.

If you want to continue with the restore of the old one to the new one though, you will need to disable secure boot.  You will need to see if it has legacy/bios/csm mode and enable that and/or make it the first priority.  Some systems will let you have UEFI or Legacy, some require you to pick one.  

Since the old system was probably SATA, if possible, for the purposes of transferring the old system, you should set your bios to SATA as well (at least until the system is up and running the new image).  However, UR should actually generalize that driver so if you have it set to AHCI, the image should install those drivers and not BSOD.

Once the bios is set correctly, does UR then see the OS when it is booted into UR?  You didn't mention which version of ATIH you created UR with and wether you used the default Linux Bootable Media or created a WinPE bootable Media of UR.  If you created the Linux one ,try creating the WinPE one instead and see if that makes any difference.