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Updating 2016

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I have purchased my new true image 2016 and when i execute the .exe file it tells me to uninstall acronis true image home 2012 which i already did. I also had 2013 installed and can not uninstall it. NEED HELP??

Dennis

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Hi Dennis,

I'm not an expert but have your tried a 3rd party uninstaller program?

You can download and use a 30 day free trial of Revo uninstaller from here http://www.revouninstaller.com/revo_uninstaller_free_download.html

There is also a free uninstaller which is almost as good as Revo http://www.iobit.com/en/advanceduninstaller.php

Acronis has a remover program which you might try, I know it says 2015 but it might also help you https://kb.acronis.com/content/48668 

 

Hope one of those helps you!!

If you try the uninstallers, I would first run  the 2014 TI cleanup utility followed by one of the un-installers. Cleanup link in my signature link 4 below.

I have both uninstallers and both do very well but both are just looking for prior install stuff in the Registry and deleting what they find.