Skip to main content

Upgrading Win7 to Win10 and ATI 2014 to ATI2016 or 2017

Thread needs solution

I've got 2 computers and 1 laptop all running Win7pro & they are currently running ATI 2014.

From what I read ATI 2014 is not supported for Win 10 - so I will need to upgrade to ATI 2016. Given that ATI 2017 is in beta testing, I assume that it will be released soon.

In trying to beat the Micro$oft free upgrade deadline to Win 10, I've been trying to figure out how best to do the upgrades.

Do I upgrade to ATI 2016 first, backup my systems then upgrade to Win 10?

Or backup using ATI 2014 - upgrade to Win 10 then upgrade to ATI 2016?

I'm a little reluctant to buy the ATI 2016 upgrade this close to 2017 being released. I know historically Acronis has offered free upgrades for people that have recently purchased the prior version. I'd like to take advantage of that window of opportunity.

How would you do it?

0 Users found this helpful

You can backup with your offlien recovery media just fine.  2014 just isn't supported as a running application in Windows 10.  With Windows offline, the backup recovery disk just sees the data as 1's and 0's and doesnt' care what Windows OS you have installed at the time of running it.

If it were me... 

1) take a full disk image of your existing hard drive to include all paritions (safety net)

2) remove existing hard drive and replace with a spare.  That way, you have the original to fall back on and or swap out (safety net #2)

3) restoere image to your secondary drive and boot it up to make sure it boots (it should - especially if you take note to boot your recovery media in the same manner as your OS is installed as - legacy or UEFI mode).  

4) Now upgrade to Windows 10.  Once upgraded and it shows licnesed your hardware is licensed with Win 10 forever.  You can either go back to your original drive disk with the old OS and wait to upgrade later, or continue using your secondary disk with Win10, or you can upgrade your original disk now, or you can do a fresh Win10 install on either disk.  Personally, I"d do a fresh Win 10 install and get it setup exactly as you want it and then make a base image that you can always revert to after that.  That's jus me though - not a fan of OS upgrades as I have had too many issues as a result and ultimately it is faster to just rebuild than to troubleshoot in most cases. 

In addition to Bobbo's excellent advice, I would like to add:

Prior to upgrading to Win 10, uninstall whichever version of ATI you are using (2014 or 2016).  This is critical if using ATI 2014 since the ATI 2014 uninstall program has not been tested under Win 10.  After the ATI uninstall, run the cleanup utility...link below:

https://kb.acronis.com/content/48668

Once the uninstall and cleanup are complete, then do the Win 10 upgrade.  After the Win 10 upgrade, and you are satisfied that all systems are running, then install ATI 2016 (if you decide not to wait for ATI 2017).

 

Thank you Bobbo_3C0X1 and FtrPilot! You have both set me a game plan.

I forgot all about using a recovery CD if needed, it was the piece I was missing in my plan.

Initially Bobbo's steps 1-3 sounded like a lot of work, then I realized that I've already done this. I essentially kept the virgin HD's that came with my units and their backups. They were regular drives that I upgraded with SSD's.

I'll try the upgrade route first. I'm trying to avoid reinstalling 1 piece of software for my business. A reinstall requires 2-4 hours of remote access per machine.

FtrPilot, the cleanup utilility is a good idea. With both your suggestions I can clearly see what needs to be done. As for ATI 2017, my past experience with early adoption of Acronis products makes me hesitant to not want to purchase early builds. I'm hoping that if I time the upgrade purchase of ATI 2016 right, I'll qualify for the free upgrade of later builds of 2017.

FtrPilot wrote:

Prior to upgrading to Win 10, uninstall whichever version of ATI you are using (2014 or 2016).  This is critical if using ATI 2014 since the ATI 2014 uninstall program has not been tested under Win 10.  After the ATI uninstall, run the cleanup utility...link below:

https://kb.acronis.com/content/48668

Umm, just to clarify before I do that ... the link above is for the ATI 2016 Cleanup Utility.

Should I not be using the ATI 2014 Cleanup Utility from this link?: https://kb.acronis.com/content/34876

Yup, if you are using 2014, use the other cleanup tool.  The new cleanup tool is for 2015/2016/2017 beta.

Folks, if you run the latest version 2.0 cleanup tool you will see that it is intended for use with ATIH 2010 to the current version as shown in the screen shot below.

Note: It will also remove Acronis Disk Director if that is installed!

Attachment Size
376737-131770.png 26 KB

FtrPilot wrote:
  After the ATI uninstall, run the cleanup utility...link below:

https://kb.acronis.com/content/48668

Steve Smith wrote:
Folks, if you run the latest version 2.0 cleanup tool you will see that it is intended for use with ATIH 2010 to the current version

Thanks Steve, when I look at FtrPilot's link, the diagram in step 2 does show the various version of Acronis that the Acronis Clean Up Utility 2.0 does remove. I should have looked a little closer. You both gave the right advise.

On a side note, I've now got 1 of 3 computers upgraded to Win 10, still trying to decide when to upgrade Acronis.

Thanks Steve!  I havent' had to run the new cleanup tool yet so missed that :)  Suprised it doesn't list the versions in the "applies to section".

Attachment Size
376937-131791.jpg 34.88 KB