What does the red dot mean?
After a successful completion of a scheduled backup, I checked the Acronis UI and found a red dot in the upper left corner.
I have not been able to find anything in the Acronis help files about this. What, exactly, does it mean?
I ran a manual validation on the two backups and they completed successfully.
Do I have a problem?
Unfortunately, it's not a display problem.
I looked at the service logs and all show success back to one over a month ago when I had not plugged in the external drive on time. Oops.
I used schedmgr and found six tasks where there should only be three. One of the tasks was the path to TrueImageMonitor.exe with the argument /shutup. Never seen that one before.
I just zapped all the tasks and the red dot disappeared. I restored the specs for the three scheduled tasks and I will wait for the next run and see what happens.
I did find some console logs which showed errors. It seems that when I start poking around on the console and click on dashboard, it tries to connect to the cloud and throws an error because I don't have a cloud account. Acronis could easily disable the dashboard button or at least know that I don't have a cloud account.
The red button is insufficient for error indication. It would be nice if the console would report exactly what the error was that caused the red indicator.
I will update here if the problem occurs again.
Thank you very much for your response.
The scheduled tasks ran today without error and the red dot is not there.
Apparently, deleting all the tasks took care of it, but still no idea why the error red dot showed up.
Can you tell me where the tasks are saved, so that I can keep a copy in case this occurs again. If I have a copy I can just delete the problem tasks and restore from the copy instead of having to re-enter all the task info.
Thanks for your assistance.
Howard,
The scripts are contained in the following folder:
C:\ProgramData\Acronis\TrueImageHome\Scripts\
They are in
C:\ProgramData\Acronis\TrueImageHome\Scripts
However, sometimes after reinstalls, upgrades, OS upgrades, etc, "ghost tasks" can cause problems. There is schedulemanager tool that you can run which may show other tasks in the Acronis database that may not actually be in C:\ProgramData\Acronis\TrueImageHome\Scripts.
1859: Acronis Scheduler Manager
if you run taskzap - it will delete all tasks - even those ghost scripts. Otherwise you can delete them individually if the need ever comes up.
Thanks for the information.
I looked at the files in the scripts folder. They are xml files which also contain the history, or state, of the backup plan.
In some older version of Acronis, there was a way to save and reload the specifications for your backup plans. I can't find it in 2106. Is it hidden somewhere, or has that function been discarded.
It was removed in 2015 and has it made it's way back in yet. It's been asked for many times. I believe there are plans to bring this back, along with a proper log viewer and some other often requested items, but they won't be in the early releases of 2017 (as we've seen in the beta testing). I do hope they make it in 2017 though, but have no idea what the update plans are from Acronis with each release update. For now, the best you can do is recover these files and put them back which will save you from reconfiguring. However, you'll still have to go in and manually update at least the source and destination again.
That red circle with an X symbol means the partition has errors. My experience is that the errors have to be cleared before you can get a good copy.