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Why my serial number is invalid 我的序列号为什么无效

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Hello, I bought a Kingston high-end SSD presented your Acronis True Image. But I submitted an application for the 64 activation code when the serial number is invalid. My serial number is 9ESX4NES-97XE4V7E.

Content before translation (Chinese):
您好 我购买了金士顿的一款高端SSD 赠送了你们的Acronis True Image。但是我提交申请64位激活码时提示序列号无效。我的序列号是 9ESX4NES-97XE4V7E 。

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IT3465 1cvvvv - please remove your serial #, this is a public forum where many people visit and can see your posts.  

Acronis software that comes with other products needs to be coordinated with the original product manufacturer.

However, you can also contact Acronis technical support to see if they can offer any additional assistance, but if this is not a full product license (as purchased by Acronis or a 3rd party reseller, you may be out of luck) . Have you tried registering your license key with your Acronis account?  The 32-bit product will work on both 32 and 64 bit machines as well.

 

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