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Win 7 now Win 10 "Queued" is all I see unless I reboot. I have NO scheduled tasks

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I've been happy with ATIH for years and years, but I'm on the verge of abandoning it. 

I have NO scheduled backups. I always run them manually.

Lately, most of the time when I start the program it says "Queued" and that never changes. I have tried a number of troubleshooting steps. None works. I have also re-installed the program and that doesn't fix anything. Sometimes, rebooting clears up the issue, even though ATIH had NOT been run before the reboot. (Where does ATIH store the definitions for backups?  After re-installation, they are still listed.)

This is happening on two machines. They were running Win 7 where I first saw this problem. I have since upgraded to Win 10 and the problem still exists. As I said, re-installation on both systems failed to fix this problem.

ATIH also annoys me when I try to shutdown. It pops up a message about completing tasks (what tasks?) and shutdown takes an extra few minutes. Is this related to my Queued issue?

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Jason, please check that you have the latest build 6571 version of ATIH 2016 as this has fixes for a number of known issues, including those that have caused the pop up message at shutdown.  You can see the build version on the GUI Account page.

ATIH stores backup task scripts in the C:\ProgramData\Acronis\TrueImageHome\Scripts folder - these are XML text files with .TIS file extensions that you can inspect using a standard text editor.

Normally a 'queued' status indicates that another backup task has been triggered hence your task is queued behind this as only one task is permitted to be active at any time.

You can use the Acronis Scheduler Manager utility program to get a listing of all such tasks using the get list command and can clear all tasks by using task zap to do so.

If you want to make a fully clean start with ATIH 2016, then see the Acronis Cleanup Tool - link in my signature below, which will remove all traces of all Acronis programs and allow a clean install.