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Win-7 shutdown by Acronis

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Hello, when I shutdown  my PC sometimes the following message occurs:

"Acronis True Image is terminating the current operations,pleas wait. The computer will be turned off automatically in about two minutes"

But nothing happens after two minutes, even up to a hour. So I have to turn down my PC manually.Can anybody help. Thanks.

 

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Hello baldhead,

This is a well documented issue - usually the result of upgrading the OS from a system with Acronis already installed or with upgrading Acronis instead of removing and reinstalling cleanly.  Please take a look at this post (the recommendation is to remove Acronis, run the 2015 cleanup tool (it works for 2016), reboot, and install fresh.  You should not have this issue anymore.

https://forum.acronis.com/forum/113188