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Win7 Cloning fails

Thread needs solution

I recently upgraded and bought Acronis 2016, now that I am trying to use it the cloning feature fails. 
acronis unable to load the inital ramdisk

That error message pops up each time I try to clone my drive.  What is the issue? 

Two drives same size same company.. no joy!

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If the RAM disk is failing, you may have a bad bootable recovery media.  I've also had issues with the RAMDISK not loading on certain machines where the bios SATA mode is set to RAID.  The work-a-round is to set it to AHCI for the purpose of booting the media and making or restoring an image.  AFter that, go back in and set it to RAID again.  I believe this is a BIOS RAID limiitation since it only allows 500MB for a RAMDISK at preboot.

The second alternative would be to use WinPE instead of the default Linux boot disk.  WinPE does not seem to have this limitation.  You would need to download and install the latest Windows 10 ADK.  Once installed, Acronis will do the rest - just select WinPE during the bootable recovery media builder options. 

 

Since the poster is running Windows 7, couldn't he instead download and use the Windows 7 AIK which is available from the following MS web page>

https://www.microsoft.com/en-us/download/details.aspx?id=5753

 

The Windows ADK is not tied to the OS.  The newer the ADK, the better overall driver compatibilty the ADK will have for offliine boot and recovery.  However, the Win 7 ADK (ADK 5.0) is probably sufficient. All of the different ADK's are available in my signature block in each post.   

Rapid reply from Gaidar Magdanurov | Vice President and General Manager who assured me he would get a tech on it ASAP.  That happened rapidly as well!

Now that is customer service!

The following worked great!
If the Cloning through Windows fails, it can be due to many reasons. It can be Windows services interrupting the clone. In this case, it is recommended to perform the clone operation using Acronis bootable media. 
Here is the KB article on creating bootable media: https://kb.acronis.com/content/56610

I made a bootable recovery disc and rebooted with the system set to boot from a CD.  From there I went to the Tools section and cloned the C: drive, no issues using this method.
So ACRONIS THANK YOU all is good once again!