Wireless networking slowdown somehow related to ATI?

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There seems to be some kind of a conflict between True Image 2016 and my Atheros WLAN adapter or driver.  It's not specific to the Atheros, though; I have seen it with my Intel WLAN adapter too.

When everything is working well, I get WLAN throughput of about 12MB/s down and up to my router (Netgear WNDR3700v1/DD-WRT, 802.11n on 5Ghz).  Somehow, something gets messed up (related to installing another networking device), and the downlink from the router slows to 6-8 MB/s, while the uplink remains at full speed.

When this happens, I begin to get the "True Image is terminating operations" message whenever I shut down Windows, even when there is no backup in progress.  The two phenomena coincide so perfectly that there has to be a relation.

Once that message starts appearing, the only way I have found to get rid of it is to remove and reinstall True Image.  Today, when that started happening, it would take about one minute to get True Image to start (or show any signs of life at all) after I double-clicked the shortcut on the desktop.

I uninstalled True Image and ran the 2015 cleanup tool (with none existing for 2016, as far as I know), and it (of course) got rid of the "terminating operations" message at Windows shutdown, but the wireless speed remained slow on the downlink.  I tried uninstalling and reinstalling the wireless device and its driver, to no avail.  But if I started Windows in safe mode with networking, it was at full speed in both directions.

I repeated the test several times, testing once in safe mode and immediately thereafter with a normal boot, and in each case, the speed was normal in safe mode and slow with a standard boot. 

I finally reinstalled True Image, and voila-- the downlink speed was back to normal on the wireless. The "shutting down operations" message remains absent, and the startup time is normal for True Image. 

I saw the same behavior on my Intel 4965agn a month or two ago on the same laptop, including the observation that the wireless slowdown happens at the same time that it starts giving the spurious "shutting down" messages.  I know those messages have been reported in this forum before, but if anyone else has reported the slowing in wireless, I haven't seen it.

OS is Windows 7 x64; driver for the Atheros is 10.0.0.328 (latest).

Anyone seen this or have any ideas on what is causing it?

 

 

Mon, 01/11/2016 - 11:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 250
Comments: 7092

Hello Asc,

Normally the message Acronis True Image is terminating the current operations, please wait only appears if there are still some running main tasks (scheduled backup or validation). Under the normal circumstances, Acronis prevents the system from the shutdown to complete these operations and avoid data corruption. Please first of all check if the following tasks are configured:

I've never heard about network degradation upon this issue, so I would suggest to raise a support ticket for this specific case. This would require a paid support program, however if the investigation will show that the issue is in the product, we will refund these costs:

Please provide the following information and PM me the ticket number, so that I could monitor the investigation process.

  • screenshot of the backup tasks from the product interface
  • screenshot of the tasks displayed in the Scheduler Manager. Please use the command get list. Could you also inform, whether the issue occurs after task zap and creation of the new plan.
  • Acronis System Report as feedback. 

Thank you!

Sat, 01/23/2016 - 16:45
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