8029 'Install Failed'
I have just finished an online support session with a techie from India. Neither he nor I could get NSB to work correctly so he gave me a link to get the 8029 version and suggested I uninstall 5554 and install the downloaded 8029 (493 MB) version so I uninstalled 5554 with the Clean Up Tool and rebooted. I attempted to install 8029 3 times, as administrator and without, every time it told me 'Installation Failed' 'Installation has failed. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.
Error details: | Installation has failed. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. |


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I'd also suggest turning on show hidden files and folders and check to see if any leftovers reall still exist in c:\programdata\acronis
c:\program files(x86)\acronis
c:\program files(x86)\common files\acronis
if those folders remain, or anything in them, you may need to take owners, then give yourself full access, then manually delete them and run cleanup again... reboot and try installing.
please ensure you always right click and "run as administrator " for the cleanup tool And/or installers!!! That is the only way to get full admin rights, even if you're logged in as admin already.
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Solved. The techie advised I run 'sfc /scannow' This replaced all the Windows files that were corrupt and I was able to install 8029 perfectly. Thank you both for your inputs.
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Peter, great to hear this is solved, thanks for feeding back.
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