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Archiving failed. Invalid internal API usage?

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I used archiving for the first time to archive 15GB of big files and got an error message:

The last archiving operation failed invalid api usage. Either the stream is corrupted or the archive options are incorrent.

My OS is Windows 7. Laptop was on all the time in order to avoid corruption due to log off.

Attached print screen of the error.

 

Attachment Size
acronis_api_error.png 82.41 KB
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Forgot to add. In the Acronis app i clicked on "View in web broweser" and got an error.

It seems that the files are online because the size is reported. 

Maybe Acronis server is down?

Please see attached print screen.

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411079-138487.png 19.63 KB

Mishkafofer, welcome to these user forums.

Another user reported being told by Acronis that some of the their Cloud servers were down earlier today but you would need to open a support case with Acronis to confirm if this is the same one that you are using here?  We have no means of checking the cloud server status from these user forums.

I would also recommend using the MVP Log Viewer (link below) and checking what the log for your archive task is showing for error messages etc.

Thanks.

I send a message to the support team.