ATI-17 is not seeing my SSD!
I've done full system recoveries with many PCs! Previously with Norton Ghost and now with ATI-17. Just recently I did a full system recovery to my wife's Dell XPS 8700 PC after doing a HDD replacement of her C: drive. All this is just to say that I'm not a newbie at this!
To test recovery of my SSD from a bootable CD, I created a normal rescue disk then booted from this disk. I then did an Add Disk, but only to see if my SSD was recognized, it was not.
I then dug into the Helps and found that a rescue disk incorporating WinPE data would be required. So I created the WinPE rescue disk and booted from this CD, but the SSD is still not recognized. There is a no-name F: disk showing up, but when I attempted to view the contents it told me that the drive had to be reformatted before use, which of course I did not do. This happened even when I tried a simple file restore.
I guess what I need to do is add the SSD after booting from the rescue disk, but I want to do this without reformatting the drive. Here's info on my system and on the SSD drive:
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PC (From the Dell packing slip which came with the computer):
Dell XPS 8920, I7-7700K, 16GB RAM, 256GB M.2 PCIe x4 SSD, 2TB HDD, x64
SSD (As shown in the BIOS):
M.2 PCIe SSD THNSN5256GPUK NVMe TOSHIBA 256GB -(S0) 256GB
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I realize I may never need to so a full system recovery to the SSD, but I'd sleep better nights knowing I could do this if needed. If I was able to do a simple file restore, this would give me the confidence that a full disk recovery should later be possible.
I have searched this forum but been unable to find a solution to this problem. Can anyone help?
Thanks, Bill
The OS is the latest version of Win 10 - according to Settings/About is version 1709, build 16299.192.
The ATI-2017 build is the latest (probably the last in 2017) number 8058.
I have no idea what version of the Windows ADK I have, but it was downloaded and installed just 2 days ago so it is probably the current version.
I also have no idea how to use the MVP Custom ATIPE builder tool nor how to find the actual drivers it will need to help make a rescue disk that will work on my system, can you help?
Thanks, Bill
Bill, thanks for the further information. You look to have done the hard part in regard to the MVP Custom ATIPE tool, i.e. have got the latest ATI build plus have the Windows ADK installed.
At this point, click on the MVP User Tools and Tutorials link then on the further links shown on the Google Drive repository and download the MVP_ATIPEBuilder_v143.zip and extract this to the root of your C: drive. Open the new folder then run the MVP_ATIPEBuilder.exe program as Administrator and follow the prompts shown.
One of the options you will be given is to extract device drivers from your local computer, which should pick up the drivers needed for the PCIe NVMe SSD drive and inject these into the Rescue media. You will also see a Logs folder in the tool structure where a copy of the tool build activity is recorded.
Done - everything you said worked like a champ, many thanks Steve!
2 comments:
- Before posting my original message in this thread I dug and dug into the ATI-2017 Help but didn't see anything about the MVP_ATIPEBuilder. There is probably a zillion SSD PC's out there, so it seems that Acronis would make the MVP_ATIPEBuilder information more easily available!
- During the build, I told the builder software that I did not want the "press any key to boot from CD" prompt, but I got it anyway. I did not press any key, so the system booted to my C: drive rather than to the CD. This problem is entirely trivial, but I thought that if the author(s) of the builder were reading this post they might want to fix this.
Thanks again,
Bill
The MVP_ATIPEBuilder is not part of Acronis ATI. It was developed by some very clever Acronis MVP volunteers (I am not one of them), and has been reviewed and 'approved' by Acronis. The documentation (if any) for MVP developed material is on the MVP User Tools and Tutorials site.
It may be in future there will be a reference to these tools in the Acronis documentation.
Ian
Bill, in addition to the comments from Ian above, one of the changes introduced with ATI 2018 is the use of the Windows Recovery Environment to create 'Simple' Rescue Media - this in turn is a customised version of Windows PE but should include device drivers for your specific hardware devices, plus the Rescue Media Builder tool in ATI 2018 now has additional options to allow for including new device drivers. So Acronis are addressing this issue in that way.
My personal preference is to still use the MVP Custom ATIPE builder tool because of the other extras that it provides, i.e. a web browser, file explorer, image capture tool etc.