Skip to main content

ATI 2017 Update Installer fails

Thread needs solution

Lauching Acronis True Image 2017 (run as an administrator) I'm informed that an update exists and I agree to let it run.  After download, installer starts the updating process which ends with an "update fails" error message.

I understand this relates with creating an entry in the start menu from the details window, but I don't what to do now. Thanks for your help.

Screenshot (32).jpg

0 Users found this helpful

mhch, please can you confirm what version of ATI you are trying to update here?

Your screen shot and signature both show as ATIH 2016 build 6595 (which is the latest build available).

Your topic text says: Lauching Acronis True Image 2017 (run as an administrator) - so are you trying to upgrade from ATIH 2016 to ATIH 2017?

If this such an upgrade, then I would recommend signing in to your Acronis account on the web, then downloading the latest full installer for your ATIH 2017 product version (8058 Standard or 6209 Premium) then try running this as Administrator.