Automatic cleanup: Disabled after every backup
Hi,
I set automatic cleanup to delete old backups. Now after a few month I realized that no backup was ever deleted and after the backup job, the stored values for automatic cleanup are disabled or reverted back to default. After searching through the board and the internet no solution was found.
Backup-Schema: Incremental, create every 5 versions a full version.
greetings gregor
Note: The acronis terms translated from german and can be differe between the english version.


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Hello Gregor,
If the issue still persists, you can try investigating the issue on your own or let us do it for you.
Cleanup settings are stored in backup scripts files in the folder C:\ProgramData\Acronis\TrueImageHome\Scripts
An antivirus or other security-related software might be blocking changes to this folder. Process Monitor log allows to detect such blocking from the third-party programs.
Logs from C:\ProgramData\Acronis\TrueImageHome\Logs\ti_console might also be able to tell what happens to the backup script, why the settings are not saved or are reverted.
Regards,
Slava
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