Backup Failing with "Cannot open the backup"
Hi, I suddenly started seeing the following error trace with my backup:
2017-03-27 01:03:05:107 39280 D00000000: Error 0x0
| trace level: debug
| line: 0x0
| line: 0x0
2017-03-27 01:03:05:401 39280 E000B03E9: Error 0xb03e9: Cannot open the backup.
| trace level: error
| line: 0x65e40aa0b486f50
| file: k:\8029\products\imager\archive\impl\operations\archive_operation_backup.cpp:191
| function: TrueImage::Archive::BackupArchiveOperationImpl::Prepare
| line: 0x65e40aa0b486f50, k:\8029\products\imager\archive\impl\operations\archive_operation_backup.cpp:191, TrueImage::Archive::BackupArchiveOperationImpl::Prepare
| $module: ti_demon_vs_8029
|
| error 0x70027: Encryption has failed.
| line: 0x33004b92f00b77b1
| file: k:\8029\resizer\backup\imglist_persist.cpp:360
| function: resizer::ImageListReader::LoadImageList
| line: 0x33004b92f00b77b1, k:\8029\resizer\backup\imglist_persist.cpp:360, resizer::ImageListReader::LoadImageList
| $module: ti_demon_vs_8029
|
| error 0x4000d: The file is corrupted.
| line: 0x55daeaa529552e1c
| file: k:\8029\backup\crypt\recover.cpp:133
| function: `anonymous-namespace'::Md5CryptProcessor::Init
| line: 0x55daeaa529552e1c, k:\8029\backup\crypt\recover.cpp:133, `anonymous-namespace'::Md5CryptProcessor::Init
| $module: ti_demon_vs_8029
When I bring up ATI it shows a problem with the connection to the NAS device. My credentials test works fine and when I attempt to connect (from ATI) manually it indicates it can't open the backup file. I verified from Windows Explorer that the backup file is present and appears to be the proper size (looks to be the first file of a new chain).
What's going on here?
TIA for any help.


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