Backup keeps hanging
Hi all,
I need some assistance with troubleshooting my back up. For some reason, it used to work ok but for some reason, it is always hanging now in the middle of a backup and will be stuck with no activity.
I've already tried uninstall, reinstalling, doing a CLEAN uninstalling using acronis uninstall tools and recreating the backup job and creating a new job again. I am using VSS to try and do the backup through acronis.
I've already checked the VSS doctor tools from acronis and everything seems to be ok. I've already checked through the logs and there are no real visible logs saying what is wrong with the backup other than cancelled by user or whatnot or forced shutdown from me.
What should I do next? I am using Acronis True Image 2017 by the way. Thank you.


- Log in to post comments

thanks for the tips! I'll definitely give the offline backup a try and report back if it works out ok to see next steps i should try. I am on windows 10 1809 :X
i've left it to backup overnight many times or throughout the day and it just never continues and just stays in the same progress of backing up and not doing anything and no hard disk activity or anything.
I am using malwarebytes premium also
- Log in to post comments