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cannot restore from remote nas drive

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After booting up with the recovery disk, browsing to the file, then entering credentials for the nas location, the screen locks, and I cannot complete the action. 

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Gerhad, welcome to these user forums.

I am not aware of any issue as you have described where the screen locks after providing the credentials to access your NAS location.

Which version of the Acronis Rescue Media are you using here?

I would recommend using the new ATI 2018 'Simple' version of the media if you are not doing so already.  See KB 60091: Acronis True Image 2018: how Simple bootable media creation mode works which gives more information on the rescue media options.