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cant activate my True Image with serial number

Thread needs solution

cant activate my True Image  with serial number: reinstall my windows 10 and after instal put serial (that I got after buy)

and dont accept serial

how it resolve ?

 

0 Users found this helpful

Aleshin, welcome to these User Forums.

If you have registered your ATI serial number to your Acronis account, then you can try signing in with your Acronis account email address and password which should find the serial from your account.

If that doesn't help, then please contact Acronis Support direct as they are the only ones who can validate your serial number.  Note: the serial number is only valid for the product you purchased, not for any upgrades from that product.