Cant see backup TIB files
I cant see my Acronis True Image backup file
Ive tried showing all files in Windows Explorer and looking for it in DOS including showing hidden files.
I can see the TIB file when I try to restore from the backup using the Acornis True Image boot thumb
This only happened for the second partial backup.
When I made a full backup, I could see the TIB file.
When I made the first partial backup I could see the TIB file that it created
When I create a third partial backup, I can not see the TIB file in Windows Explorer. However, Acronis True Image 2017 can see it when I run the boot thimb
How can I see the backup file that was created in Windows Explorer ?
Im using Acronis True Image 2017
Screenshots showing the backup directory and file is visible in Acronis True Image 2017 when run from a boot thumb
And another screenshot showing that the directory "SET-G" is not visible in Windows Explorer even though I have [X] Hidden Items switched on. In this case, the entire folder is not visible. In the first case that I reported the folder was visible but the file was not displayed in explorer
Thanks for your help Steve
>> What are you backing up and where are you backing up to?
I am backing up the entire C: partition to a folder on D:
My one and only drive is split into two main partitions C: for programs and D: for data, plus there are some other small partitions for recovery etc that came with the Dell laptop.
>> Where are you running Acronis to make the backup, within Windows or using the boot media?
Im running it from a bootable thumbdrive, outside of Windows
>> What type of backup drive are you storing the backups on, USB, Network, NAS, and how is this formatted?
The laptop has one drive. It is a PCIe drive internal to the laptop.
The C: and D: partitions are formatted as NTFS
>> Is this a Disks & Partitions backup or a Files & Folders backup being created?
Disks & Partitions. Im backing up all of C: partition which has programs and Windows on it. I keep data on D: partition
>> What backup scheme have you chosen to use, i.e. Incremental, Differential etc?
In my first test, I tried Full backup with two incrementals.
The Full backup was ok and I could see the backup file
The first incremental backup was ok and I could see the backup file
The second incremental backup file could *NOT* be seen in Windows Explorer, but could be seen in Acronis True Image when booted from the bootable thumb
In my second test . Full backup only.
The TIB file was visible in Acronis from the boot thumb but not visible in Windows Explorer
I have also searched for the missing files in DOS shell, making sure to show hidden and system files like this but the files and folders are still not listed
dir/adir /a:ddir /a:h
>> If you can attach some screen shots of what you are seeing, that can help. (Click on the top right icon then upload the screen shot, then finally select the uploaded image to embed it).
Done in prior post
Thank you !
Scott, thanks for the screen images and further information.
A further question that may be relevant to this issue: do you have Windows Fast Start enabled on your laptop?
I suspect that the answer is yes and that when you have run the Acronis bootable rescue media (on the thumbdrive) that you were in a hybrid sleep mode (aka hibernation state) instead of having shutdown fully out of Windows. We have seen other instances where this has given some strange behaviour because of changes made to the NTFS file system whilst in hibernation are lost when viewed from Windows after this has been restored from this state.
One way to test this is to do a Windows Restart when you are going to boot from the thumbdrive rather than doing a Shutdown - restart will always do a full shutdown before restarting again whereas shutdown will go into hybrid sleep if fast start is enabled.
Thank you Steve
Problem solved based on your recommendation
I was using fast shutdown as that is the default with Windows 10
I did a full shutdown of Windows using a DOS shell then ... SHUTDOWN /S /F /T 0
After that, the Acronis backup from the boot thumb works as expected
Than you for your help with this
Scott, glad to hear the issue is solved, thanks for the feedback.
Hello Scott. Just had to throw my two cents in here, not regarding your specific problem, but instead concerning your backup destination.
In short, never, ever, ever backup to the same physical hard drive!!! Buy an external USB drive and backup to it instead. Since you are currently backing up to a different partition on the same physical hard drive, if that physical drive dies, all your backed up data will be lost. Gone. Done. Only by having a separate physical destination (ie. USB drive, NAS, cloud etc.) will you stand any chance of recovering your system and its data.
Just a suggestion, but a very, very strong one.
Yes, backing up to the same physical HDD is not the best idea; HDD/SSD can fail.
In reply to Yes, backing up to the same… by truwrikodrorow…
This is so obvious that you would expect Acronis to throw up a message "Do you really mean to take this mad action?"
I've never tried it, so I wouldn't know.
Michael, it may seem mad but without knowing the full circumstances that may not be the case.
For example: on my laptop I do make a local backup to a separate partition on the same drive so that I can effect a quick recovery in the event of an issue arising. I also have further backups made to an external drive, my NAS and the Acronis Cloud, so the risk is minimal by having the local backup, but it means that I have multiple recovery options. In some ways, this is akin to using the Acronis Secure Zone which is also put on the same drive by default, though I do not use ASZ.