Cloud storage space confusion
Looking at the files that I have listed on Acronis Cloud, I thought that I had over 1 TB of my 2 TB available. Today, I received an email telling me that I've used 1,895 of 2,048 GB. How or where can I see the amount of storage used as shown in the email? It would seem that this is necessary to be able to manage the available space.
When I tried to select options for one of my online backups in the desktop app, I received the error msg shown in the attachment. My Internet connection is working OK and I've tried to restart the program as suggested, but haven't gotten this to work.
Steve
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email.jpg | 110.68 KB |
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NOt sure if this is related - seems a little different, but if the online login says you still have 1TB+ free and received an email stating your quota is nearly full, I think they're related. You can send a PM to Ekaterina from her linked post to see if she can help clarify if that is the case, or not.
Here's the locked post she started today
"Acronis Cloud Storage Subscription is 100% full" email messages while free space is available
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Thanks for the replies. The situation that Ekaterina describes sounds very much like what I'm experiencing. Appreciate the help!
Steve
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