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Drive cleanser hangs in true image 2017

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Hello,

I have purchased TI 2017.

I used drive cleanser to destroy data on several disks I want to throw away.

Though it takes a long time because these are 1TB drives the whole process seems to be bugged.

First it always indicates that it is preparing the drive for cleanup.

Then more annoying it never reaches the end.

In fact I think even after the cleanup is complete the progression bar remains at the last position before finish.

Can you correct these bugs ?

I had this with a usb 3/sata interface on usb3 and usb2 ports on 3 computers.

Best,

Wishes

0 Users found this helpful

Sébastien Nguyen wrote:

I have purchased TI 2017.
I used drive cleanser to destroy data on several disks I want to throw away.

Can you correct these bugs ?

Welcome to these user forums - please open a support case directly with Acronis Support for this issue - we have no access to Acronis development in order to correct any bugs in their application.

Or, in the meantime, use DBAN - it's free and DOD certified for Mil-spec destruction. 

http://www.dban.org/