Error 1364
Hi i have an Error by cloning my Drive ... SSD to SSD Error 1364 ...
Can someone help me??
This message have i found ...
Cloning fails with this error:
Failed to run the task.
Failed to execute the task script. 0x10002 Error #1364.
A specified authentication package is unknown 0xFFF0.
Error 0x00640067+0x0009FFFF
THX
Janine


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Hi Janine,
Thank you for your posting! Please send us Acronis System Report from your PC as a Feedback, this will be very helpfull for the development team to find the fix. Here you'll find instructions of now to send us a feedback with logs and also the workaround for the issue. Please send the logfiles prior applying the workaround, so that we can have the diagnostic information for investigation.
Thank you!
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Hi,
yep, is done with feedback and log Files! Sry my english is bad .... i'm from GER ...
I would cloning my complete SSD to another SSD ... With Acronis 2016 works it! But now come the error 1364 and the message i should contact the support ...
And this here have a found about error 1364
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The workaround suggested in the the KB article you referenced of using Acronis bootable media would be the fastest way to get your clone performed. It is also the safest way to perform the clone task. Whatever you choose to do I strongly recommend that you make a full disk backup of the disk which you wish to clone so that if things go wrong you will have a way to restore the disk to its original state.
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Great job guys! The Update for Acronis 2017 corrects the error! Now i can cloning ssd to ssd without error! Thank you very much! Great work!
Janine
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Glad to hear that things are working for you now.
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